Privacy Policy hd108 — Personal Data Protection for Malaysian Players

Hd108 collects your personal data through several key channels as you use our platform. Every piece of data collected serves a clear and legitimate purpose, and we do not collect information beyond what is necessary to provide our services to you.

• Account registration: When you register at hd108, you provide your full name, date of birth, Malaysian phone number, and email address. This information is required to create and verify your account.
• Identity verification (KYC): To process your first withdrawal and meet compliance requirements, we may request a copy of your identity card or a valid age verification document.
• Financial transactions: When you make a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, your transaction details and payment account information are recorded for processing and security purposes.
• Gaming activity: Your game history, game types played, betting amounts in MYR, and session logs are automatically recorded for security purposes, dispute resolution, and responsible gaming.
• Customer support communications: When you contact the hd108 support team via live chat or email, the content of those communications is stored for reference and service improvement purposes.
• Automatic technical data: When you visit hd108.asia, our systems automatically record your IP address, browser type, device type, operating system, and pages visited for security and platform improvement purposes.

Personal data collected by hd108 is used exclusively for legitimate purposes directly related to the provision of our platform services. hd108 will not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent.

• Creating, verifying, and securely managing your hd108 member account.
• Processing deposits and withdrawals in MYR via your chosen local Malaysian payment method.
• Verifying your identity to meet anti-money laundering (AML) compliance requirements and know your customer (KYC) obligations.
• Sends important account-related notifications, including transaction confirmations, security alerts, and policy updates.
• Sends promotional information and the latest bonus offers from hd108 — you can opt out of marketing communications at any time by contacting us.
• Detecting and preventing fraud, money laundering, system manipulation, and the use of multiple accounts by the same individual.
• Monitoring gaming patterns to identify signs of problematic behaviour and provide responsible gaming support.
• Improving the platform, user experience, and game offerings based on aggregated and anonymised usage data.
• Fulfilling legal obligations under applicable Malaysian law, including PDPA 2010.

Hd108 invests seriously in security infrastructure to ensure your personal data is always protected. All member data is stored on servers secured with multiple layers of protection, including encryption both in transit and at rest.

The technical and organisational security measures we maintain at hd108 include 256-bit SSL encryption for all data communications, role-based access controls for internal staff, 24/7 system monitoring, regular penetration testing and security audits, and established security incident management procedures. Your personal data is retained for as long as your account remains active and for the period required by Malaysian law following account closure.

• Member account passwords are never stored in plain text — they are stored in a hashed format that cannot be decrypted by anyone, including hd108 staff.
• hd108 staff access to member personal data is restricted on a need-to-know basis and is automatically logged at all times.
• All hd108 staff who handle member personal data are bound by strict confidentiality agreements and undergo regular data protection training.

Hd108 does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. However, there are limited situations where hd108 needs to share your personal data with specific parties to ensure the platform operates correctly and securely:

• Payment service providers: Required transaction data is shared with payment providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banks via FPX solely for the purpose of processing your financial transactions.
• Technology service providers: hd108 works with trusted third-party service providers for certain technical functions. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
• Legal requirements: hd108 may disclose your personal data to the relevant Malaysian authorities where required by law, court order, or a legitimate official investigation.
• Fraud prevention: In cases of suspected fraud or criminal activity, relevant data may be shared with Malaysian law enforcement agencies or relevant parties for investigation purposes.

Hd108.asia uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit a website. They help us recognise your device, maintain your login session, and understand how you use our platform.

• Session cookies: Essential cookies that keep you logged in during your gaming session. These cookies are automatically deleted when you close your browser.
• Preference cookies: Saves your settings and preferences — such as your preferred language and display format — for a more personalised experience on hd108.
• Analytics cookies: Helps us understand how members use the hd108 platform so we can continuously improve its functionality and user experience.
• Security cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality of some areas of the hd108 platform. For the best experience, we recommend keeping cookies enabled when using hd108.asia.

As an hd108 member and an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. hd108 respects and upholds these rights:

• Right to access: You have the right to request a copy of the personal data we hold about you at any time. hd108 will process data access requests within 21 business days.
• Right to rectification: If you find that any personal data we hold about you is inaccurate or out of date, you have the right to request that we correct it promptly.
• Right to withdraw consent: You may withdraw your consent for hd108 to use your data for marketing purposes at any time, without affecting the core services of your account.
• Right to request deletion: Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to legal retention obligations that may require us to retain certain data for a specified period.
• Right to lodge a complaint: If you believe that hd108 has violated your privacy rights, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner.

To exercise any of the above rights, please contact us by email at support@hd108.asia stating your request clearly. We may require identity verification before processing any requests related to your personal data.

The hd108 platform is strictly for individuals aged 18 and above. hd108 does not knowingly collect any personal data from minors under the age of 18. Should we discover that personal data from a minor has been inadvertently collected, we will take immediate steps to delete that data and close the associated account.

If you suspect that a minor has registered for or is using the hd108 platform, please contact us immediately at support@hd108.asia so that we can investigate and take appropriate action.

The hd108 platform may contain links to third-party websites or services related to online entertainment in Malaysia. This Privacy Policy applies solely to the hd108.asia platform and does not cover the privacy practices of any third-party websites or services you may access through links on our platform.

Hd108 is not responsible for the content, privacy practices, or security policies of any third-party websites. We recommend reading the privacy policy of any third-party website before providing them with any personal information.

In limited circumstances, your personal data may need to be transferred or processed outside of Malaysia for technical or operational purposes, such as the use of cloud servers or international technology services. Where such a transfer is required, hd108 will ensure that adequate protections equivalent to Malaysian standards are fully upheld.

Hd108 will always ensure that any cross-border data transfers carried out are lawful, secure, and compliant with Malaysia's PDPA 2010. You will be informed of any significant changes to our data transfer practices that affect your privacy rights.

If you have any questions, concerns, or complaints regarding hd108's Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us. hd108's privacy and data security team is here to help.

• Email: support@hd108.asia
• Live Chat: Available 24/7 via the chat icon on the hd108.asia platform
• Target response time: Within 3 business days for general enquiries, and within 24 hours for urgent security matters.

This Privacy Policy was last updated on 1 January 2026. hd108 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you via your registered email or an in-platform notification.